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This was truly a great experience! Every step of the process was communicated and executed to perfection. I was pleased to see that the owner of the company drop by my home while the work was being done several times during the day. I also was pleased to see that they completely put barriers up in front and behind the house, as can be seen in the picture that I submitted.

I would recommend upgrade roofing to anyone I got great customer support from Mike and Sara who were there for every question and concern I had. They gave me an outline of when and how things were going to work and how long it would take. I felt like a person not a number which is rare these days. They also make sure that all nails and debris is picked up after the work is done they placed a tarp over my house to avoid any damage to anything and went through my yard with metal detectors afterwards to make sure my car tires and pets were free from nails. The work came out beautiful their 3 D shingles and colors you can pick are fabulous. If you want a hassle free professional staff to replace or even repair your roof. Contact upgrade roofing hopefully you’ll get Mike and Sara like I did.

UPGRADE ROOFING did an excellent job on my roof. Mike and Dean explained the process job to me. The crew showed up on time and worked until the task was finished.
They were hardworking and respectful.
My yard was cleaner after the men finished the cleanup. I would highly recommend UPGRADE ROOFING.!!

Dean and the entire crew at Upgrade Roofing were extremely communicative, professional, and took pride in every step of the work they performed. From the initial inspection, review of options, planning the date of the roofing repairs (working around a lot of Ohio winter & spring weather 😂), and executing the installation was flawless! A huge thanks to Dean and the crew!

Dean and Mike were fantastic to work with. They helped us navigate the insurance process, making everything smooth and stress-free. The new roof looks amazing—great quality and craftsmanship! Highly recommend them if you're looking for reliable, professional service.

We were very impressed with Dean and his crew! Top notch customer service from start to finish! Install was quick and efficient! Beautiful product guys, we love our new roof from Upgrade Roofing! 5 stars from us!

Dean and company were great to work with on a new roof and siding that were damaged during a wind storm. Very happy with the job they did and the communication I received from Dean throughout the process. I would (and have) recommended them to anyone who needs a roof/siding work done.

Upgrade roofing definitely earns their five star rating from us. From day one when Josh knocked on our door, to see if they could check our roof for wind damage, to the final product, of a complete and beautiful new roof they were completely transparent and informative.

Dean, the owner, always answered our questions completely and pretty much immediately. He walked us through every step of our insurance claim, someone was there with the insurance adjuster. He made sure that we understood exactly what to expect, and knew the timeline for all our decisions.

On the day of install, the crew was here by seven putting down tarps, moving outside furniture, and ready to go. They were very efficient, respectful of property, and spent time cleaning everything up. They ran the magnet checking for nails in the grass at least 3 times!

We appreciated the professionalism, honesty, integrity, and efficiency of Dean and his crew at Upgrade Roofing.

Dean and his team did a great job! Answered all of my questions thoroughly and walked me through the process from beginning to end.

Highly recommend Upgrade for excellent service and attention. Dean worked to get my roof done as quickly as weather would allow. Jason also came and did a walk through with the insurance adjuster to make sure nothing was missed. Enjoyed my experience and easy to work with.