Effective Date: 10/22/2025
Upgrade Roofing (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, https://www.upgraderoofing.com, or interact with us in other ways.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, phone number, email address, physical address, and any other information you provide through our contact forms, quote requests, or job applications.
- Non-Personal Information: Browser type, IP address, device information, and how you interact with our website (e.g., pages visited, time on site, referral sources).
- Cookies and Tracking: We use cookies and similar technologies to improve website functionality, analyze traffic, and personalize your experience.
2. How We Use Your Information
We use the information we collect to:
- Provide roofing, gutter, and exterior services you request
- Schedule inspections, estimates, or service appointments
- Respond to inquiries and customer support requests
- Improve our website and customer experience
- Send service reminders, updates, and promotional communications (you may opt out at any time)
- Comply with applicable laws and protect against fraud or misuse
3. How We Protect Your Information
We use reasonable administrative, technical, and physical safeguards to protect your personal data. However, no method of online transmission or storage is 100% secure. By using our site, you acknowledge and accept this risk.
4. Sharing Your Information
We do not sell, rent, or trade your personal information. We may share limited information with:
- Trusted service providers who help us operate our business (e.g., website hosting, email marketing, payment processing), under confidentiality agreements.
- Legal authorities if required to comply with law, regulation, or court order.
5. Your Rights and Choices
You may:
- Request a copy or correction of your personal information
- Opt out of promotional communications by following the unsubscribe link or contacting us directly
- Disable cookies in your browser settings (some site features may not work properly without them)
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review those sites’ policies before providing personal information.
7. Children’s Privacy
Our services are not directed to children under 13. We do not knowingly collect personal data from children.
8. Updates to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date.
9. Contact Us
If you have questions or concerns about this Privacy Policy or your personal data, please contact us at:
Upgrade Roofing
Dublin, OH
614-812-1000
[email protected]